What is Starbucks’ 10-Minute Rule?

10-minute rule is a policy some Starbucks stores observe

10-minute rule is a policy some Starbucks stores observe

The practice involves remaining open 10 minutes after posted closing time

The practice involves remaining open 10 minutes after posted closing time

It also involves unlocking doors 10 minutes before posted opening time

It also involves unlocking doors 10 minutes before posted opening time

Purpose is to provide a better customer experience

Purpose is to provide a better customer experience

The policy isn’t followed universally

The policy isn’t followed universally

This practice ensures that no customer is left waiting outside

This practice ensures that no customer is left waiting outside